Responsible gambling

Responsible Gaming at Grand Villa Casino Burnaby

Grand Villa Casino Burnaby is committed to providing a safe and responsible gaming environment for all players. We strive to promote responsible gaming practices and support our guests in making informed decisions about their gaming activities.

Tools for Responsible Gaming:

• Self-Exclusion Program (Temporary or Permanent): Our self-exclusion program allows you to exclude yourself from playing at the casino for a specific period.
• Voluntary Time-Outs: If you feel that your gaming habits are becoming problematic, you can take a time-out and come back when you're feeling more in control.
• Deposit Limits: You can set daily, weekly, or monthly deposit limits to help manage your spending.

Links to Support Organizations:

We provide links to Canadian support organizations and helplines on our website. These resources offer counseling, support lines, and treatment services for individuals experiencing difficulties with gaming addiction.

Our Commitment:

Grand Villa Casino Burnaby is dedicated to creating a safe gaming environment that supports responsible gaming practices. We aim to educate players about the risks associated with problem gambling and provide them with the tools they need to make informed decisions.

• Our games are designed to be fair and random, ensuring that every player has an equal chance of winning.
• We promote responsible gaming by encouraging our guests to set limits on their spending and taking regular breaks from playing.

Getting Help:

If you're concerned about your or someone else's gambling habits, we encourage you to seek help. You can contact the following organizations:

1. Problem Gambling Helpline (1-866-531-GAME)
2. National Centre for Responsible Gaming
3. Your healthcare provider

You are not alone in this journey.